Is it possible to improve my location accuracy?

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If you think you need to improve your desktop/mobile location accuracy, you can try the following:

On desktop:

• Use a modern, up to date, browser like Google Chrome.
• Make sure you have the correct Location Permissions.
• Avoid using the browser developer tools.
• Disable any software that can mask or spoof the physical location of a device (e.g. VPN app, VPN browser plugin, other spoofing browser plugins).
• Connect to the internet via Wi-Fi.
• Test your location on a website like Google Maps (maps.google.com).
• See where your ISP is locating you and ask them to update your IP address if it is inaccurate.

On mobile:

• If connected via 3G or 4G, connect to the internet via a Wi-Fi network in Ontario.
• If connected via Wi-Fi, force close the app or mobile browser and check where your maps app is located. If you appear outside of Ontario, try turning off Bluetooth and Wi-Fi. Some public Wi-Fi networks can route through different states/territories.