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Withdrawals will only be approved on verified accounts.

Can I deposit or withdraw at Wheelz before my account is Verified?

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Deposits and withdrawals can be made until a certain transaction threshold is reached. Once the limit has been passed, you’ll be asked to verify your account. In line with gambling regulations, Wheelz Casino is required to perform a Know-Your-Customer check.

A standard KYC check confirms that the Wheelz account holder, the customer’s photo identification, and their payment account match.

There is more than one reason to request a KYC check. Many factors influence this decision beyond the value of deposits or withdrawals. Frequent deposits and withdrawals after not playing, along with several other indicators, may cause the Payments team to initiate a KYC request.

Note: Do not request early account verification. To process many KYC checks in the most efficient way possible, we will contact you when we need to. A new section will appear in your account, allowing you to upload your KYC documents directly to the website.