Why isn't my wagering requirement decreasing?

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Some games contribute partially to the wagering requirement, while others do not contribute any percentage. For complete details on how specific games contribute towards the wagering requirement, see the Bonus Terms and Conditions.

Suppose your wagering requirement is not decreasing, and you are not playing one of the restricted games from the Bonus Terms above. In that case, contact Customer Support, and we will work to sort this for you.